Terms of Service

Last Updated: February 2025

Welcome to the Business Support Desk (BSD) website and portal. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully before using our services.

 

1. Acceptance of Terms

By accessing or using the BSD website, portal, or any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

 

2. About Our Services

The Business Support Desk is operated under the Private Sector Commission (PSC) and provides:

  • Business assessment and readiness tools

  • Access to resource libraries and templates

  • Connection to partner ecosystem organisations

  • Business support programmes and guidance

  • ESG learning resources

  • Market intelligence and opportunity matching

 

3. User Accounts

 

Registration

To access certain features of our portal, you may need to create an account. You agree to:

  • Provide accurate and complete registration information

  • Maintain the security of your account credentials

  • Promptly update any changes to your information

  • Accept responsibility for all activities under your account

 

Account Termination

We reserve the right to suspend or terminate accounts that violate these terms, provide false information, or engage in activities that harm the platform or other users.

 

4. Acceptable Use

When using our services, you agree not to:

  • Provide false or misleading business information

  • Use the platform for any unlawful purpose

  • Attempt to gain unauthorised access to any part of the platform

  • Interfere with or disrupt the platform's functionality

  • Copy, reproduce, or distribute content without authorisation

  • Use automated tools to scrape or extract data from the platform

  • Impersonate another person or business

 

5. Intellectual Property

 

Our Content

All content on the BSD website, including text, graphics, logos, templates, and software, is the property of BSD/PSC or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without prior written consent.

 

User Content

By submitting information or content to our platform, you grant BSD a non-exclusive licence to use, process, and share that information as necessary to provide our services, subject to our Privacy Policy.

 

6. Resource Centre Materials

Templates, guides, and resources provided through our Resource Centre are:

  • Provided for general guidance purposes only

  • Not a substitute for professional legal, financial, or business advice

  • To be adapted to your specific business circumstances

  • Subject to change and updates without notice

BSD does not guarantee that the use of these resources will result in any specific business outcome.

 

7. Partner Ecosystem

 

Connections and Referrals

BSD facilitates connections between businesses and partner organisations. We:

  • Do not guarantee the quality of services provided by partner organisations

  • Are not a party to agreements between businesses and partners

  • Do not accept liability for outcomes of partner engagements

  • Encourage due diligence when engaging with any partner

 

Partner Information

Information about partners on our platform is provided by the partners themselves. While we make reasonable efforts to verify partner information, we do not warrant its accuracy or completeness.

 

8. Limitation of Liability

To the fullest extent permitted by law:

  • BSD provides its services "as is" without warranties of any kind

  • We do not guarantee uninterrupted or error-free service

  • We are not liable for any indirect, incidental, or consequential damages arising from use of our services

  • Our total liability shall not exceed the amount paid by you for our services, if any

 

9. Indemnification

You agree to indemnify and hold harmless BSD, PSC, their officers, directors, employees, and partners from any claims, damages, or expenses arising from your use of our services or violation of these terms.

 

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Co-operative Republic of Guyana. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Guyana.

 

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after changes constitutes acceptance of the revised terms.

 

12. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

 

13. Contact Us

If you have questions about these Terms of Service, please contact us:

  • Address: Business Support Desk, Private Sector Commission, Georgetown, Guyana

  • For phone and email, please visit our Contact Us page